Your favorite vacation-rental marketplace is on a mission to create more empathetic, accurate, and inclusive AI experiences, and we need an expert communicator to help set the tone. Team up with our AI product team and impact millions of users by creating high-quality training content that solves real customer issues.
We're seeking a senior conversation designer with an ear for tone, the instinct to logically solve support problems, and a track record designing empathetic conversations for chat and voice experiences.